Computer Support Technician

This is a Full Time Position

Description

The Computer Support Technician installs, troubleshoots, maintains and uses a variety of computer systems, software, peripheral devices, and network equipment. We are looking for a person who is talented, friendly, smart, detail oriented, a self-starter, and has a strong desire to succeed. The right individual will have strong ethical values, be committed to client service, work both independently and in a team environment, be able to listen to customer needs, ability to document all work effectively, and implement solutions based on industry best practices. The Computer Support Technician must have good communication skills and be able to interact with all levels of staff, management and client personnel.

To be considered for this position, the preferred candidate will have a minimum of 3 years of experience and knowledge of:

  • OS Installation
  • Active Directory
  • Antivirus and Malware Management
  • Network Troubleshooting: connectivity, DNS, DHCP
  • Data backup systems
  • Patches and Update Management
  • PC Upgrades and Migrations
  • Printer Support

Skill required include:

  • Attention to Client Satisfaction
  • Personal time management and reporting
  • Strong communication skills (written and oral) with plenty of patience
  • Skilled problem solver with diligent work ethic, able to handle all types of clients and get the job done right
  • Professional, friendly, courteous and outgoing attitude
  • Ability to provide technical support by identifying, troubleshooting and resolving problems with desktop systems, network, internet and other computer technology